Vice President I.T. Operations:
On behalf of our Consulting client, Procom is searching for a Vice President I.T. Operations for a 6 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.

Vice President I.T. Operations - Job Description:
This interim leadership role is focused on managing the organization's technology infrastructure and IT Service Desk. The Vice President will ensure secure, reliable, and scalable IT services, and will be responsible for the continuous improvement of infrastructure and cloud platforms. The role also involves coordinating technology supporting province-wide skilled examinations and overseeing current technology acquisitions.

Vice President I.T. Operations - Responsibilities:
Lead infrastructure and cloud operations ensuring high availability, performance, security, and scalability
Own IT vendor management and manage the IT Operations budget
Oversee enterprise application support and DevOps/release management
Direct the IT service desk and end-user support function
Partner with CIO, Cybersecurity, Enterprise Architecture, and Data teams
Build, mentor, and develop a high-performing IT Operations team




Lead disaster recovery and business continuity planning for technology systems
Produce and track reporting schemas, KPIs, and SLAs for performance

Vice President I.T. Operations - Mandatory Skills:
Minimum 10 years of progressive IT experience
Proven experience managing enterprise cloud and on-premises infrastructure
Demonstrated experience in enterprise application support and DevOps practices
Experience implementing IT service management frameworks
Strong people leadership experience
Proven track record in managing IT vendor relationships and budgets
Experience in disaster recovery and business continuity planning

Vice President I.T. Operations – Nice-to-Have Skills:
ITIL Foundation certification
PMP or similar project management certification
Cloud certifications such as Microsoft Azure Solutions Architect Expert
Experience with ITSM/ITIL best practices
Solid problem-solving and communication skills

Vice President I.T. Operations – Assignment Length:
This is a 6 month contract position.

Vice President I.T. Operations - Start Date:
ASAP.

Vice President I.T. Operations - Assignment Location:
Toronto, Ontario, Canada. Hybrid with 3 days in office.

📌 Vice President I T Operations Toronto
🏢 Procom
📍 Toronto