- Contact overdue accounts within an assigned portfolio of strategic customers to collect outstanding balances in a timely manner
- Perform collection activities and communicate with clients regarding collections issues, actions, payment inquiries, and invoicing
- Update and maintain accurate customer files and report status to Management as required
- Research and reconcile accounts to recognize billing issues
- Prepare monthly account breakdowns and analysis
- Compile and provide invoice copies, credits, and unapplied payment details
- Prepare and reconcile accounts, unapplied credit balances, and credit notes
- Coordinate monthly pre-authorized payments with customers and the Payments team
- Participate in conference calls with customers and internal partners supporting recovery of past due invoices
- Perform ad hoc tasks assigned by management to support team objectives and Accounts Receivable success
- Report to the Team Lead, Accounts Receivable
- Build relationships with internal partners and work cross-functionally

Requirements

- Bachelor's degree in accounting or 3+ year's experience processing accounts receivable.
- AI Fluency and/or use of M365 Copilot
- Must possess a high level of moral judgment for handling confidential information and monetary transactions
- Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
- Effective attention to detail and high degree of accuracy managing reconciliations




- Able to effectively communicate both verbally and in writing
- Must be a team player and have the ability to effectively work within a robust cross functional environment.
- Sound analytical thinking, planning, prioritizing and execution skills
- Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
- Working understanding with the US Health Care system - would be a benefit

Core Competencies

Demonstrates expertise in Accounts Receivable management, including collection activities, account reconciliation, and financial analysis. Proficient in utilizing Microsoft Word and Excel for reporting and communication within a cross-functional team environment.

Highest-signal resume keywords

- Accounts Receivable Management
- Collection Activities
- Microsoft Excel
- Analytical Thinking
- Negotiation Skills

ATS Optimization Keywords

Hard Skills

- Accounts Reconciliation
- Financial Analysis
- Billing Issue Resolution
- Payment Processing
- Invoice Management

Soft Skills

- Attention to Detail
- Effective Communication
- Team Collaboration
- Conflict Resolution
- Diplomacy

Certifications & Qualifications

- Bachelor's Degree in Accounting

Industry Keywords

- US Health Care System
- Confidential Information Handling
- Cross-Functional Collaboration

Tools & Technologies

- Microsoft Word
- M365 Copilot

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📌 Accounts Receivable Specialist (Mississauga)
🏢 Jobtailor
📍 Mississauga