Lead exceptional service as a Guest Services Supervisor at the upcoming Dakota Dunes Thermal Spa, opening December 2026. Oversee team operations while nurturing a welcoming guest experience.

As Dakota Dunes Thermal Spa prepares to launch, we are seeking a Supervisor for our Guest Services team. This role involves daily leadership, coaching staff, and ensuring guests enjoy a seamless service journey. You will address complex bookings and guest inquiries, while also monitoring the quality of guest experiences and supporting the operational flow of the spa.

Key Responsibilities:
Conduct pre-shift briefings for effective team operation
Monitor guest arrivals, departures, and inquiries
Support staff with complex reservations and payment issues




Ensure accurate guest profiles and transaction records
Coach team members on service standards and product knowledge

Requirements:
Certificate in Hospitality Management or related field preferred
Minimum 2 years of leadership experience in hospitality
Experience with reservation systems and Microsoft Office
Proven ability to provide exceptional guest services
Excellent communication and organizational skills

Lead a dedicated team to create memorable guest experiences at Dakota Dunes Thermal Spa.
J-18808-Ljbffr

📌 Guest Services Supervisor At Dakota Dunes Saskatoon
🏢 Dakota Dunes Resort
📍 Saskatoon