Become a key player at Manion as a Customer Experience Specialist, where your skills impact Canadians’ lives. This hybrid role will have you supporting customers through phone, email, and live chat.

Manion is a trusted Canadian company with over five decades in benefits administration. This position offers flexibility—two days in-office and three remote, allowing you to excel in delivering plan coverage information and handling customer inquiries with care and professionalism. A dedicated trainer will assist you during your initial onboarding.

Key Responsibilities: • Deliver exceptional service for Plan Members • Assist with plan information and claims processes • Navigate complex inquiries while staying positive • Support a cooperative and solutions-focused team • Maintain accuracy in all customer interactions

Requirements: • 2+ years of experience in customer service • Strong spoken and written communication in English • Completed post-secondary education • Effective time management and multitasking abilities • Comfortable using various customer service tools

Use your expertise to make a meaningful impact on customer experiences at Manion. #J-18808-Ljbffr

📌 Customer Experience Specialist at Manion (Winnipeg)
🏢 GroupHEALTH Benefit Solutions
📍 Winnipeg