Job Title: Service Coordinator
Location: Halifax, NS
Pay Rate: $22.00 per hour

The Service Coordinator will support daily service department operations by assisting customers, coordinating work orders, processing service documentation, and supporting communication between customers, technicians, and internal team members.

This role requires someone who is organized, customer-focused, and comfortable handling front-line service support, administrative tasks, POS transactions, and basic accounting-related duties.

Responsibilities:
Greet and assist customers at the service counter in a skilled manner
Receive and process customer equipment for repair
Ensure service documentation is accurate and complete
Answer incoming calls, respond to inquiries, and take messages as required
Coordinate service department workflow to support timely completion of work orders
Prepare and process work orders, POS transactions, and related administrative documents
Complete data entry and basic accounting tasks related to service operations




Communicate with customers regarding service updates, parts availability, and equipment pickup
Maintain organized records of equipment and parts received for repair
Support inventory tracking related to service items and repair parts
Perform additional administrative and service coordination duties as assigned

Requirements:
Previous customer service, office administration, or service coordination experience
Robust organizational skills and ability to manage multiple priorities
Excellent verbal and written communication skills
Proficient with Microsoft Office Suite, including Word, Excel, and Outlook
Basic accounting or POS experience considered an asset
Basic knowledge of lawn and garden tools considered an asset
Friendly, professional, and dependable
Solid attention to detail and accuracy
Able to work independently and as part of a team
Comfortable working in a busy service department environment

📌 Service Coordinator Halifax Regional Municipality (Canada)
🏢 CareerBeacon
📍 Canada