Office Manager / Operations AdminDate posted:[Date when published] |Pay:CA$19.00 – CA$29.49 per hour |Job Type:Full-time |Work Location:In person — Edmonton, AB T6N 1M2Company OverviewWeb3 is an Edmonton‑based digital marketing agency that specializes in SEO, responsive web design, and digital marketing. Our creative team uses current technology and innovative ideas to deliver groundbreaking solutions and superior value for clients. We are growing and looking for talented people to strengthen our dynamic team.Reporting directly to the Principal / Creative Director, the Office Manager / Operations Admin is the operational backbone of our South Edmonton office. This senior, multi‑hat role combines administrative leadership, accounts receivable, client account management, light project coordination, and hands‑on involvement in day‑to‑day work such as basic WordPress updates, SEO support, and AI‑assisted workflows.Key ResponsibilitiesOffice & Operations ManagementCoordinate office activities and day‑to‑day operations to ensure efficiency and compliance with company policiesTrack and order office supplies, manage couriers, and handle reception duties as requiredMaintain filing systems, records, and databases (personnel, financial, client, project)Plan and coordinate internal meetings, track time, and follow up on action itemsAccounts Receivable & Bookkeeping SupportCreate and send client invoices and receiptsTrack payments, follow up on outstanding A/R, and work with external bookkeeping services to keep records accurateUpdate spreadsheets and time entries as neededTrack and consolidate office expensesSubmit timely reports and assist with scheduled financial summariesClient Account Management & SupportServe as primary point of contact for clients on day‑to‑day mattersReceive, log, and triage client update requestsAssist clients with lightweight WordPress edits (text, images, simple page updates)Coordinate with SEO, design,



and development teams to ensure client requests are completed on timeCommunicate clearly and professionally with clients via email, phone, and meetingsSEO & Digital Marketing SupportAssist the SEO team with routine tasks (reporting, content uploads, on‑page updates, keyword research support)Use AI tools to draft content, summarize information, and streamline workflowsHelp maintain client SEO documentation and reportingExecutive & Administrative SupportProvide administrative support to the Principal / Creative Director, including calendar management, correspondence, and prioritization of incoming requestsWrite and distribute internal and external correspondence (emails, memos, letters, proposals)Assist in preparing presentations, proposals, and reportsHandle confidential and sensitive information with discretion and good judgmentCoordinate travel arrangements as requestedGeneralAssist colleagues across departments when operational requirements dictateTake on additional duties and special projects as the company evolvesRequired Skills & QualificationsMinimum 2 years of experience in office administration, operations, executive support, or a similar role in a fast‑paced environmentDemonstrated experience with bookkeeping and/or accounts receivable (invoicing, payment tracking, A/R follow‑up)Comfort making light updates to WordPress websites (editing pages, posts, images, basic content)Working familiarity with AI tools (ChatGPT, Claude, Gemini) and a willingness to use them dailyStrong working knowledge of Google Workspace (Gmail, Drive, Docs, Sheets, Calendar) is essentialExcellent written and verbal communication skills — spelling,



grammar, and tone matterProven organizational and time‑management skills, with the ability to multitask and prioritize a varied workloadAbility to handle sensitive and confidential information with discretionProactive problem‑solver with strong decision‑making capability and the ability to work with little supervisionExcellent interpersonal skills and the ability to build trust with clients, vendors, and team membersHigh school diploma required; BSc/BA in office administration, business, marketing, or a related field is preferredConsidered an AssetExperience in an agency, marketing, or creative services environmentBackground in SEO, digital marketing, or content writingExperience with social media managementWeb design, graphic design, or visual content creation skillsGoogle Ads or Google Analytics certificationExperience with Canva, Adobe Creative Suite, Figma, or similar design toolsProfessional writing experience (salaried or freelance)Familiarity with project management tools (Asana, Trello, ClickUp, Monday, etc.)Familiarity with accounting/invoicing software (QuickBooks, Xero, FreshBooks, etc.)We OfferCompetitive wages ($19.00 – $29.49/hr depending on experience)Dental, vision, and extended health careFlexible scheduleOn‑site parkingOpportunities to learn SEO and digital marketing directly from industry expertsOpportunities to work with industry‑leading organizations across a variety of sectorsLocationEdmonton, AB T6N 1M2 – must reliably commute or plan to relocate before starting. Work location is in‑person.We would like to thank all applicants for their interest, but only those selected for an interview will be contacted. The above statements describe the general nature and level of work performed by people assigned to this role and are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.#J-18808-Ljbffr

📌 Office Manager / Operations Admin (Edmonton) - C$19 - C$29.5 An Hour (Winnipeg)
🏢 Web3
📍 Winnipeg