Customer Focused It Technician Role Ontario

Customer Focused It Technician Role Ontario

05 Sep
|
Magna International
|
Ontario

05 Sep

Magna International

Ontario

Join Magna Exteriors as an IT Helpdesk Technician and enhance your career. The position requires customer obsession, troubleshooting tech issues, and supporting various hardware like printers and scanners.

This role is crucial for supporting various internal teams and providing IT assistance. A focus on technical support, cleaning, and problem-solving with barcode printers is essential. You will also train users throughout the organization, so excellent communication skills are necessary.

Key Responsibilities:
• Assist with production IT support requests
• Troubleshoot hardware/software issues from AS/400 to PCs
• Support barcode printers and scanners
• Maintain logs of requests and perform nightly backups
• Communicate continuous improvement initiatives

Requirements:
• University Degree/College Diploma or equivalent experience
• Proficient with MS Office and IT software
• Minimum three years in IT support
• Proven experience working in team-focused settings
• Robust attention to detail and accuracy

Drive technology excellence at Magna Exteriors while enhancing your skills in a supportive workplace.
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📌 Customer Focused It Technician Role Ontario
🏢 Magna International
📍 Ontario

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