Join Pursuit as a Front Desk Supervisor and enhance guest experiences at our iconic destinations. Oversee a seamless operation while supporting your team in delivering exceptional service.
In this supervisory role, you will manage the front desk operations with a focus on guest satisfaction and assertive leadership. Your responsibilities will include maintaining accurate databases, monitoring check-ins, and providing concierge services. Play a crucial role in ensuring smooth interactions between guests and staff, maximizing the enjoyment of their stays.
Key Responsibilities:
• Ensure efficient administrative operations at the front desk
• Welcome all guests and monitor check-ins effectively
• Handle guest complaints and resolve concerns promptly




• Supervise activity organization and guest service efforts
• Communicate with other departments for smooth operations
Requirements:
• 2-5 years in a major hotel industry
• Minimum 1-year supervisory experience
• Solid verbal and written communication skills
• Familiarity with hotel computer systems
• Ability to work independently and lead a team
Maximize guest satisfaction through proactive service and effective coordination in your role at Pursuit.
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📌 Front Desk Supervisor at Pursuit (Banff)
🏢 Brewster
📍 Banff