Description Du PosteBuilding a World-Class, Diverse and Inclusive Technology Team at TD. We cannot afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking makes the work our team does even more exciting than before. If being in a fast-paced, innovative environment excites you then we would like to hear from you.LocationMississauga, Ontario, CanadaHours37.5 hours per weekSectorSolutions technologiquesSalary Details$81,600 - $115,200 CAD. The TD is committed to offering fair and equitable compensation to all employees. Salary is based on skills, experience, professional knowledge, geographic location and other sector and company specific needs. Candidates are encouraged to discuss compensation details with recruiters for more precise information.Job DescriptionThe Hosted Services group within IT Operations is accountable to provide operational support across multiple technologies like Network, Servers, SAN, Data Centre infrastructure, etc. This group is led by an AVP who reports directly into the VP of global Service Continuity Operations (SCO) for the TD Bank Group. The Network L2 team is part of the Hosted Services group and is accountable for all L2 support for TD's networking platforms globally. This FTE role reports directly to the IT Network Manager. Our team works closely with our L1 24/7 shift operations team as well as L3/Engineering teams.



The primary focus is to handle incidents and manage other operational aspects of our network – vendor management, operational readiness participation and intake, engagement in enterprise processes such as Incident, Problem, Change, PIR, etc. The role requires a self‑motivated, detail‑oriented individual with strong operations experience.Key ResponsibilitiesStrong leadership skills in troubleshooting complex incidents in a time‑sensitive manner and articulating technical issues concisely to senior management.Experience using Automation and advanced network management tooling to help resolve incidents quickly and efficiently.Be dependable, innovative, accountable, passionate, transparent, and collaborative.Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN (content delivery). New technologies like ACI and DNAC are a plus.The Right CandidateAn expert tier‑3 network troubleshooter with the attributes and experience listed above,



and the uncanny ability to quickly identify the problem and propose a solution.Deep and wide knowledge of desired platforms with tooling and scripting abilities.Adept at analyzing network traces to identify the root cause promptly.ExperienceUndergraduate degree or Technical Certificate.5-7 years relevant experience.At least 3+ years of relevant Wireless technologies experience (e.G., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication).Solid hands‑on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.Experience supporting a large and complex network environment.Experience in exploring and implementing automation for proactive monitoring and reducing incident resolution time.Flexible with on‑call, rotation, and shift timing.Adequate knowledge and experience to support platforms such as Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN.Nice to HaveVoIP related skills and experience.ITIL certification.Operations work workplace experience (including break‑fix, new applications, incident and change management).Trade certifications for wireless, CCIE, Cloud, Management, firewall, load balancers and ITIL certifications.Large Banking/Financial Industry experience.BenefitsNotre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien‑être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et d’autres régimes clés, tels que des avantages sociaux en santé et bien‑être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance.#J-18808-Ljbffr

📌 Analyste Princ., Opérations Des Ti - C$81,600 - C$115,200 A Year (Winnipeg)
🏢 TD
📍 Winnipeg