Join Kitchen Hub as a Customer Service Lead, where your organization and positive attitude will create unparalleled customer experiences. This role is central to our mission of revolutionizing takeout.
In this role, you'll supervise a team dedicated to providing outstanding service at Kitchen Hub, the leader in virtual food delivery in Canada. You'll handle order facilitation, problem-solving for technical issues, and ensure that our restaurant partners meet operational standards. Your involvement will optimize the delivery process and improve customer satisfaction metrics.
Key Responsibilities:
• Supervise operations team delivering top-notch service
• Communicate effectively with restaurant partners
• Assist customers with orders and kiosk interactions




• Handle order issues and elevate customer experiences
• Maintain cleanliness and safety protocols in the facility
Requirements:
• Customer service experience of 1-2 years preferred
• Reliable and punctual attendance required
• Versatile working hours including weekends
• Ability to lift 20lbs and move quickly during shifts
• Health & Safety or Food Handler Certification an asset
Lead customer service excellence and enhance the takeout culture at Kitchen Hub through effective supervision.
#J-18808-Ljbffr

📌 Kitchen Hub Customer Service Lead Role (Vaughan)
🏢 Kitchen Hub
📍 Vaughan