Explore an exciting opportunity as a Technology Analyst, Level 1 at DCM in Brampton, Ontario. This contract role features hybrid work and focuses on client support for the DCM FLEX e-Commerce platform.
You will be instrumental in delivering technical support and managing client interactions. The position requires robust problem-solving skills to address inquiries effectively and maintain customer catalogs. Join a cooperative workplace where your contributions directly influence client satisfaction and service delivery.
Key Responsibilities:
• Offer Level 1 technical assistance to clients
• Resolve technical issues through direct communication
• Manage user profiles and catalogs professionally
Requirements:
• 1+ years in technical support or similar roles
• Excellent customer service and troubleshooting skills
• Familiarity with Microsoft Office Suite
Leverage your technical expertise and problem-solving skills to elevate the customer experience at DCM in Brampton.
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📌 Brampton Hybrid Technology Analyst Position
🏢 Data Communications Management
📍 Brampton