Date limite pour présenter sa candidature :06/18/2026Adresse :33 Dundas Street WestGroupe de famille d'emploi :Solutions clientèleRole MandateLeads the strategy, design, and optimization of customer growth initiatives and investment offers to drive acquisition, productivity, and ROI across Retail Investments. Owns a unified commercial engine connecting growth strategy, offer design, and channel performance to deliver scalable, measurable outcomes across priority segments.Customer Growth Strategy & PlanningDefine integrated growth strategies aligned to Acquisition and priorities across key segmentsBuild and manage a multi-year roadmap of offers and growth initiativesIdentify trade-offs across growth, profitability, and capacity to inform prioritizationDevelop business cases and strategic recommendations for senior leadershipOffer Strategy, Design & ExecutionDesign and evolve the investment offer shelf across segments and channelsLead offer valuation, test design, and pilot execution in partnership with AnalyticsEnsure offers are scalable, compliant, and operationally executableOversee integration into execution platforms (e.G., OMP, campaign delivery channels)Channel Performance & ActivationOptimize performance across priority sales channels (e.G., Financial Planners, Branch network, partner channels)Lead strategy for demand generation, lead allocation, and channel capacity optimizationDrive improvements in how opportunities are routed, prioritized, and actioned across channelsSupport channel-specific initiatives (e.G., Branch activation, FP lead strategy)



with flexibility based on evolving prioritiesPerformance Optimization & InsightsOwn performance tracking across offers and channels (conversion, ROI, productivity)Establish and scale test‑and‑learn frameworks to continuously improve outcomesTranslate insights into actionable strategy adjustments in partnership with AnalyticsMonitor performance by segment and channel to inform investment decisionsGovernance & Cross-Functional IntegrationEstablish governance, decision frameworks, and operating cadence for offers and growth initiativesPartner closely with Analytics, Sales Distribution Channel leads, Marketing, and Compliance to ensure alignmentEnsure consistency across strategy, execution, and measurementAct as a central point of accountability for commercial performance leversQualificationsTypically 7+ years of relevant experience and post‑secondary education in a related fieldStrong background in strategy, growth initiatives, or commercial performance managementExperience in data‑driven decision making, performance optimization, and testing frameworksAbility to influence senior stakeholders and drive cross‑functional alignmentStrong analytical, problem‑solving, and communication skillsAbility to manage ambiguity and operate in a quick‑paced, evolving environmentCompensationSalaire :$94,600.00 – $176,000.00EEO StatementBMO s'engage à offrir un milieu de travail inclusif, équitable et accessible. Des mesures d’adaptation sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.#J-18808-Ljbffr

📌 Senior Manager, Customer Growth Strategy & Offers – Retail Investments - C$94,600 - C$176,000 A Year (Winnipeg)
🏢 BMO
📍 Winnipeg