Elevate customer service as a Shift Supervisor at HMSHost in Calgary Airport. Oversee daily operations and ensure high standards in service and team productivity.
In this role, you will support management by monitoring staff activities and scheduling for optimal shift coverage. With at least six months of supervisory experience, you will facilitate training for recent associates and ensure compliance with corporate policies. Emphasizing effective leadership, you will encourage excellent performance and address customer feedback proactively.
Key Responsibilities:
• Monitor daily activities of subordinates and manage breaks
• Complete daily operational checklists and procedures
• Coordinate job training for new employees
• Operate cash register per company policies
• Implement product rotation and assist with inventory counts
Requirements:
• High School diploma or equivalent required
• Minimum of 6 months supervisory experience
• Customer service and cash handling experience preferred
• Ability to lift and move up to 40 lbs
• Strong communication skills for customer interactions
Apply your leadership, customer service, and operational expertise at HMSHost in Calgary.
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📌 Shift Supervisor at HMSHost Calgary
🏢 Dufry Careers
📍 Calgary