Job Developer: Joan Popowich
Full Time
Grimsby, ON
Posted on August 11
Wage: $18.00 - $20.00/hour depending on experience
Job ID: 9000

Pepper & Thyme

Pepper & Thyme specializes in Jamaican fusion catering for unforgettable moments – Authentic Caribbean flavours made with love for your weddings, corporate events, and family celebrations.

Learn more about us: pepperthyme.ca

Position Summary

Support friendly, efficient day-to-day service at the Pepper & Thyme concession, including customer service, POS, stocking, food holding/service, cleaning and shift readiness.

Key Responsibilities
Greet customers warmly, take orders accurately and communicate menu options, pricing and wait times.
Operate POS/cash transactions accurately when assigned and follow reconciliation procedures.
Assemble/serve approved concession items and maintain protected hot/cold holding practices.
Stock beverages, packaged snacks, condiments, utensils, packaging and grab-and-go items.
Maintain clean counters, equipment and service areas throughout the shift; complete assigned opening/closing tasks.
Complete or assist with temperature, cleaning, inventory and waste records as assigned.
Support peak-period line flow, staged items and quick service during games,



tournaments and events.
Answer basic ingredient/allergen questions only when confident; refer uncertain or severe-allergy questions to an owner/lead.
Report customer concerns, food safety issues, equipment concerns, injuries or hazards promptly.

Skills & Qualifications
Friendly, reliable and comfortable working directly with customers.
Able to work efficiently during busy periods and follow procedures accurately.
Food-service, retail, concession or POS experience is an asset.
Food Handler Certification is an asset and may be required for certain duties.
Able to stand for extended periods and perform routine stocking/cleaning duties.

What Success Looks Like
Reliable attendance and transparent communication.
Warm, skilled customer/team interactions.
Safe, clean and organized work habits.
Ability to follow Pepper & Thyme procedures and escalates concerns promptly.
Willingness to learn and support the team during changing service demands.

Pepper & Thyme values respectful, reliable and inclusive teamwork. Role duties may be adjusted reasonably based on location, event needs, approved equipment and employee training.
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