Drive exceptional customer experiences as a Retail Sales Manager at Michaels in Mississauga, Ontario. Lead a team focused on sales excellence and customer service engagement.
As Retail Sales Manager, you will support the Store Manager in leading daily operations and ensuring adherence to company standards. Implement solid coaching strategies to elevate team performance and customer satisfaction. Your focus will also include overseeing various events and maximizing engagement through loyalty programs for repeat business.
Key Responsibilities:
• Enforce company policies and operational standards
• Drive best-in-class customer experience and sales behaviors
• Provide Manager-on-Duty leadership and support




• Manage in-store programs including the Balloons business
• Champion customer enrollment in Loyalty Rewards
Requirements:
• 3+ years in a retail leadership role
• Capability to lift merchandise and manage physical tasks
• Robust skills in team training and development
• Ability to adapt to quick-paced customer interactions
• Willingness to work evenings and weekends
Become a vital part of Michaels where your leadership drives customer engagement and sales success.
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📌 Michaels Retail Sales Manager Role Mississauga
🏢 Michaels Stores
📍 Mississauga