Take on a pivotal role as a Hospital Communications Operator at Southlake Health. This part time position combines call-handling duties with direct patient engagement in a hybrid workplace.

You'll be responsible for facilitating internal communication and responding to external inquiries efficiently. A focus on customer service excellence is critical, as you'll assist patients and staff while managing emergency situations. This role ensures the smooth operation of hospital communications, making a difference in patient experiences and support.

Key Responsibilities: • Handle calls and inquiries at the information desk • Initiate emergency response protocols • Facilitate effective routing of communications • Direct visitors and patients within the facility • Access key resources for on-call staff

Requirements: • High school diploma required • 1 year minimum call center experience • Hospital experience is advantageous • Excellent verbal and written communication skills • Must be available for shift work

Use your communication expertise to provide exceptional service at Southlake Health. #J-18808-Ljbffr

📌 Hospital Communications Operator Role East Gwillimbury
🏢 Southlake
📍 East Gwillimbury