Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Duties & Responsibilities
Customer Service: greet customers promptly and gather prescription information according to Standards.
Perform duties in priority according to the Role Assignment Schedule.
Refer all clinical inquiries to pharmacist.
Set realistic customer expectations as to wait times.
Locate and cash out prescriptions and any ancillary items.
Ensure customers requiring counseling are referred to Pharmacist.
Maintain and control the cash register in the dispensary.
Adhere to all confidentiality and privacy requirements.

Administration
Receive current and repeat prescription orders in accordance with SOP.
Prepare and submit orders with the exception of controlled drugs and narcotics.
Adjudicate third‑party billing, online and manage manual Third‑Party accounts.
Answer telephone and refer to a pharmacist when necessary.
Manage incoming faxes according to Pharmacy Standards of Practice.
Assist pharmacist in coordinating call backs.




Accurately file completed documentation as per Pharmacy Standards of Practice.

Prescription Workflow
Assist in prescription preparation to company standards and skilled services.
Data entry for new prescriptions and manage refill request processing.
Select medications to fill prescriptions according to Pharmacy Standards of Practice.
Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards.
Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Skills & Qualifications
High School Diploma (required).
Diploma from a Pharmacy Assistant credited course preferred.
Previous Pharmacy Experience preferred.
Effective organizational skills, ability to multi‑task.
Problem Solving Skills.
Strong attention to detail.

Compensation

Hourly range: $18.60 – $23.50.

Benefits

Competitive pay, adaptable and varied schedules, purchase discount program, online learning through Academy.

EEO/Accommodations

Accommodation is available upon request for applicants and colleagues with disabilities.
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📌 Pharmacy Assistant Toronto
🏢 Shoppers Drug Mart
📍 Toronto