Who we are, what we do & why we do it:We are Dext - the world's leading accounting and bookkeeping automation software provider. Our products empower businesses with real-time visibility and control over spend, payments, and expenses, helping accountants and bookkeepers work more efficiently with complex financial data workflows.Dext is a FinTech company founded in London and operating across Europe, North America and APAC. With a presence in 6 countries and over 400 employees worldwide, we are experiencing annual growth of over 50% in France, generating €15M in revenue. Our goal? To double these numbers within the next two years!What you'll be doing:As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer Loyalty Program that enhances our value proposition and drives significant revenue impact. Working closely with key stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer Program that attracts, engages, and retains partners while driving ARR growth for Dext.Develop the commercial framework, including tiering, incentives, and benefits for both Dext and our partners/customers.Assess & evolve our existing community program, ensuring its integration and ongoing success within the broader Partner Program.Collaborate with regional GMs to understand market-specific needs and tailor the program accordingly.Secure buy-in from leadership, presenting structured plans to the Senior Management Team (SMT)



and ensuring seamless execution.Align with Product Marketing to embed the program within the Dext value proposition and go-to-market strategy.Partner with Sales & Marketing to drive adoption and promote the program internally and externally.Measure & report on program success, defining key metrics and continuously optimising for growth.What success looks like:Successful delivery and adoption of the Dext Partner ProgramGrowth in partner sign-ups and new partner acquisitionIncreased client growth and retention through partnershipsStrong, measurable ARR impactHigh partner engagement and satisfactionWhat we're looking for:10+ years' experience in B2B SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer loyalty programs from scratchStrong stakeholder management and cross-functional collaboration skillsExperience in presenting structured plans to senior leadership teamsUnderstanding of global business dynamics and ability to scale programs internationallyA commercially driven mindset with a focus on revenue impactWhy join Dext?We're a fast-growing, ambitious company with a collaborative culture and a mission to help businesses do more, faster. You'll have the opportunity to shape a high-impact program and work with talented teams across the globe. We'd love to hear from you if you're ready to make a difference.What we offer - the perks:Competitive salary; Adaptable working;25days off plus

📌 Senior Customer Loyalty Program Manager (Toronto)
🏢 Dext
📍 Toronto