Become a key player in Bell's innovative environment as a Service Desk Technician. Your skills in network troubleshooting and client communication will be essential in keeping our connected future strong.

At Bell, we believe in empowering our teams with cutting-edge technology and cooperative support. As a Service Desk Technician, you will be part of a 24/7 operation responsible for monitoring and troubleshooting network equipment. This role requires a solid understanding of inter-networking principles and exceptional customer service skills.

Key Responsibilities: • Perform surveillance and troubleshooting on customer’s network equipment • Manage tickets and keep customers informed on status • Collaborate with partners and suppliers actively • Apply escalation procedures as necessitated • Maintain knowledge of Bell’s product offerings

Requirements: • College diploma in electronics or telecommunications • Basic knowledge of CCNA and inter-networking • Fluent in English (French is an asset) • Ability to manage change effectively • Willingness to undergo background security checks

Join us at Bell and enhance your skills in a dynamic, supportive environment. #J-18808-Ljbffr

📌 Bell Service Desk Technician (Winnipeg)
🏢 Bell Canada
📍 Winnipeg