OverviewAt OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you!As theSr .Retail Operations Specialist, you will be responsible for operationalizing & managing multiple platforms that positively impact on our Retail customer experience in-store. This role is responsible to create standard operating procedures (SOP) that transform how the sales team uses these assets as well as managing internal the systems and processing, analyzing the data to drive retail sales numbers.This individual will manage all facets of the Retail Platform. The individual must be able to collaborate with global colleagues and other subsidiaries around the globe, our sales teams and retail partners, toServe as the lead and subject matter expert on our Retail platform to field questions, solve issues identified by our field sales managers, retail partners and account teams.About The RoleCollaborate with development team to drive change & improvement to the platform for the Canadian marketManage the App and Pricing tool for carrier & retail partners.



Ensure sell in solutions are utilized & build out processes to effectively manageManage demo mode translations to ensure timeline deadlines met for all product launchesManage the network connectivity & demo utilization, identify opportunities in channels to improve our demo connectivity rates, and utilization of demo devicesProvide data driven insights from retail platform to retail and sales leadership teams with recommendations to improve customer experience on a regular basisManage device demo experience, this should be a seamless end user experience for sellers and buyers in the retail environmentManage Digital Contents for our owned screens in field. Curate content lists in collaboration with channel managers, develop impactful content & publish /manage playlistsMonitor and manage digital signage network. Connectivity, and work with third party partners to remedy issues in field.Develop & manage master display asset tracker in collaboration with field marketing team analysts & retail experience leadsWhat You’ll NeedUniversity degree or College equivalent (Business Administration, Commerce or Accounting)



preferred.3-5 years of retail support and planning and/or SOP planning and execution with large scale applicationExperience with an ERP system (preferably SAP) an assetKnowledge and understanding of digital signage networksExcellent written and oral communication and presentation skills with ability to present control analysis and recommendations with clarity and professionalism.Negotiation skills and ability to influence.Exceptional Excel and Power Point Skills.The position requires a broad audit experience and the ability to interact with management at all levels.Let's Talk PerksWhile the salary for this role is $85K to $95K, with a yearly eligible 10% bonus, beyond the numbers, we’re proud to offer a holistic package that includes:Generous time off: 3 weeks’ vacation.Comprehensive perks package: Includes medical, dental, vision, health.Retirement support: Company-sponsored savings plan to help build your financial future.Hybrid work model: Designed to support collaboration, learning, and meaningful connections.Top-tier tools: Best-in-class systems and equipment so you can do your best work.We’re committed to supporting your success every step of the way. What are the next steps?The Interview ProcessStep 1:If your profile is a match, we will invite you for a first conversation with the recruiter.Step 2:The next step is a virtual or in person interview with the hiring manager.Step 3:The final step is an in-person interview with the hiring manager and extended team members.Ready to bring your talent to a team where your impact matters? Apply today — we can’t wait to meet you!#J-18808-Ljbffr

📌 Sr. Retail Operations Specialist - C$85,000 - C$95,000 A Year (Winnipeg)
🏢 OSL Retail Services
📍 Winnipeg