Elevate guest experiences at Gateway's Tim Hortons as a Customer Service Associate. Deliver outstanding service and product knowledge in a part time role focused on teamwork and support.
As a Tim Hortons Associate, you'll be crucial in providing exceptional guest service while contributing to store success. Ideal candidates will have customer service experience and knowledge in food and beverage service. This role emphasizes teamwork, professional conduct, and the ability to thrive in a fast-paced setting.
Key Responsibilities:
• Deliver warm greetings within 5 seconds of guest arrival
• Prepare food and beverage products to Tim Hortons standards
• Maintain speed of service by efficiently filling orders
• Execute service recovery promptly for guest concerns
• Keep work surfaces clean and organized for safety
Requirements:
• One year of customer service experience
• Knowledge of WHMIS and food service standards
• Proficient in cash handling using POS systems
• Ability to lift up to 50 pounds as needed
• Excellent team collaboration and independent work skills
Bring your customer service expertise and professionalism to the Tim Hortons team at Gateway.
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📌 Tim Hortons Customer Service Associate (Rama)
🏢 Gateway Casinos
📍 Rama