Join YWCA St. Thomas-Elgin as the Associate Director of Housing Operations, driving strategic initiatives and community leadership. This full-time role focuses on enhancing service delivery in housing.
As the Associate Director, you will play a vital role in providing operational leadership across all housing services. Your responsibilities include overseeing service standards, managing staff, and ensuring the implementation of trauma-informed, resident-centered practices. Establishing collaborative partnerships will be key to achieving housing stability and community support.
Key Responsibilities:
• Lead operational plans in line with strategic priorities
• Ensure integration of supportive housing services
• Supervise and mentor resident service teams




• Monitor key performance indicators for continuous improvement
• Engage with community partners for effective service delivery
Requirements:
• Degree or diploma in Social Work or related field
• 3 to 5 years supervisory experience in housing services
• Robust financial and project management abilities
• Knowledge of Housing First and trauma-informed care
• Excellent verbal and written communication skills
Make a difference in residents' lives by leading innovative housing solutions and community engagement efforts.
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📌 Associate Director of Housing Operations (St. Thomas)
🏢 YWCA St Thomas-Elgin
📍 St. Thomas