Become a vital part of Clutch’s Calgary launch as a Customer Experience & Vehicle Intake Coordinator. Your focus will be on delivering exceptional customer service while inspecting vehicles and facilitating sales processes.
Clutch, Canada’s leading online used car retailer, seeks a field specialist to shape the customer experience in Calgary. In this full time role, you will collaborate closely with customers to enhance their vehicle-selling journey, ensuring satisfaction at each touchpoint. Your attention to detail will be crucial as you assess vehicle conditions and manage customer inquiries.
Key Responsibilities:
• Deliver unique experiences for every customer interaction
• Meet clients for vehicle inspections and pickups in Calgary




• Address customer needs and resolve issues efficiently
• Use a guided inspection app for assessing vehicle quality
• Complete customer paperwork and track details accurately
Requirements:
• High school diploma or equivalent
• 2+ years of customer-facing experience required
• Valid Class 5 License to drive in Alberta
• Clean 3-year driving record with no major infractions
• Legally authorized to work in Canada
Support Clutch in redefining car buying and selling while ensuring an extraordinary customer journey in Calgary.
#J-18808-Ljbffr

📌 Calgary Customer Experience Coordinator
🏢 Socket.dev
📍 Calgary