Hours: Monday to Friday, 9:00 AM – 3:00 PM

Compensation: Competitive hourly wage (based on experience)

About the Role

We are looking for a highly organized and detail-oriented Freight Brokerage Assistant to join our growing logistics team in Brantford, Ontario. The ideal candidate will be organized, dependable, customer-focused, and eager to learn.

Bell City Transport is a third-generation transportation company with a strong reputation for customer service, reliability, and professionalism. We specialize in refrigerated and dry van transportation throughout Canada and the United States while continuing to expand our freight brokerage division.

Working directly alongside our Freight Brokers, you will play an key role in supporting the day-to-day coordination of freight shipments while delivering exceptional customer service. This position is ideal for someone who enjoys a fast-paced environment, thrives under pressure, and takes pride in ensuring every shipment moves smoothly from pickup to delivery.

No previous logistics experience is required. We are willing to train the right individual who demonstrates a strong work ethic and willingness to learn.

Key Responsibilities
Enter customer orders accurately into our Transportation Management System (TMS)




Assist Freight Brokers with day-to-day shipment management
Track and trace shipments throughout the day, when required
Book pickup and delivery appointments with customers and receivers
Assist with carrier onboarding and maintain carrier files
Verify carrier insurance, safety ratings, WSIB, Carrier411, and other compliance requirements
Maintain accurate shipment records and documentation
Collaborate with the brokerage team to ensure exceptional customer service

Qualifications
Exceptional organizational skills
Strong attention to detail
Ability to prioritize multiple tasks simultaneously
Positive, team-first attitude
Skilled telephone and email etiquette
Ability to learn transportation software quicklyAbility to remain calm in a quick-paced environment
Excellent problem-solving skills
A desire to learn and grow within the logistics industry
Previous logistics or transportation experience is considered an asset but is not required

What We Offer
Competitive hourly wage (based on experience)
Full benefits after 30 days
Ongoing training and mentorship
Supportive team environment
Long-term career growth within Bell City Transport
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📌 Freight Brokerage Assistant Brantford
🏢 Bell City Transport
📍 Brantford