Join Thermea Spa Village Whitby as a Kiosk Lead Associate! Your leadership will be instrumental in managing kiosk operations and enhancing customer interactions during the busy holiday season.

As a lead associate, you will support the kiosk team by ensuring they have all necessary resources and training. Collaborating with the Marketing Manager and Kiosk Coordinator, your objective is to create a seamless and welcoming experience for our guests while managing day-to-day kiosk operations.

Key Responsibilities: • Train and coach kiosk team members effectively • Report daily activities and operational issues to management • Assist with staffing shortages and unexpected events • Manage inventory levels and order supplies • Resolve guest complaints and service requests efficiently

Requirements: • College diploma in relevant fields such as hospitality • Previous experience in a customer-facing role • Proven leadership skills with at least one-year experience • Proficiency in MS Office and various technologies • Must be available from late October to December 31, 2026

Use your leadership and customer service skills to enrich the experiences at Thermea Spa Village Whitby. #J-18808-Ljbffr

📌 Kiosk Lead Associate Markham ON (Winnipeg)
🏢 Groupe Nordik
📍 Winnipeg