Become a key player in customer support with Teleperformance in Toronto. As a Customer Support Specialist, you'll leverage your expertise in service execution and product knowledge to enhance client relationships and streamline operations.
Teleperformance seeks a dedicated Customer Support Specialist I to interact with dental offices. This role emphasizes relationship management, order processing, and customer service professionalism in a hybrid model. With a strong focus on accuracy and productivity, you will ensure a seamless customer experience while juggling various tasks across channels.
Key Responsibilities:
• Build strong relationships with dental office customers
• Process customer orders effectively and manage workflows




• Handle product FAQs and provide basic product guidance
• Support billing inquiries and process payments
• Maintain thorough CRM documentation of interactions
Requirements:
• High school diploma required; post-secondary preferred
• 1-2 years of customer service experience
• Robust verbal and written communication
• Proficiency in CRM and Microsoft Office
• Ability to multitask across various channels
Utilize your customer service skills and product knowledge to succeed in a dynamic, flexible role with Teleperformance.
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📌 Customer Support Specialist at Teleperformance (Toronto)
🏢 Teleperformance Spain
📍 Toronto