Job Description

Now Hiring – Customer Service – Call Centre Health Care Support. The role involves connecting with customers to resolve account issues and provide solutions beneficial for both customers and our organization.

Compensation & Hours

Pay: $17.60 per hour.

Hours: 37.5 hours per week (Monday‑Friday). Must be available for any shift between 8:00am – 7:30pm. No weekends. Chance to earn extra money on Canadian holidays.

Location

75 Eglinton Ave E, Toronto, ON M4P3A4 (Yonge & Eglinton).

Qualifications
Prior customer service experience (call center experience is a plus)
Qualified verbal communication skills
Outstanding attendance & work ethic
Strong ability to navigate multiple systems while speaking with customers
Self‑motivated
Problem‑solving and critical thinking
Proficient in time management
Negotiation skills
Goal‑oriented
Good typing/keyboarding skills




Ability and openness to work professionally with a diverse customer base
Works well in a team setting
A criminal background check is required (#ZRPSG)

Equal Opportunity Employment

AllianceOne is an equal chance employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process. AllianceOne Ltd. is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.
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