Elevate the member experience at GoodLife Fitness as an Evening Member Experience Specialist. Focus on creating a welcoming atmosphere to support fitness journeys.
In this role, you will greet and engage with members and guests upon their arrival at GoodLife Fitness. As an Evening Member Experience Specialist, your tasks will include checking members in, handling inquiries, and resolving any issues while maintaining a clean setting. Your ability to build rapport will significantly enhance members' satisfaction.
Key Responsibilities:
• Welcome members and check them in for workouts
• Direct potential members and answer their questions
• Respond to phone inquiries within three rings
• Assist members with equipment and services
• Perform cleaning tasks to uphold standards
Requirements:
• CPR-A & AED Certification required
• Smart Tan certification within 3 months
• Strong customer service skills and rapport-building
• Excellent verbal and written communication skills
• Previous experience in sales or customer service
Become a key player in creating positive experiences for members every evening at GoodLife Fitness.
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📌 Evening Member Experience Specialist (Burnaby)
🏢 GoodLife Fitness
📍 Burnaby