CMHA PeelDufferin is a community‑based agency dedicated to improving the mental, physical, and social health of individuals, providing support and services to people living with mental illness and addictions.What We Offer4 weeks accrued vacationUp to 18 paid sick days accrued per year, plus 2 adaptable days each yearHOOPP Pension PlanOngoing professional development plus $250 annual funding for continuing education and certifications$350 annual allowance to invest in personal wellness goalsParticipation in organizational pay‑for‑performance incentive programJob DetailsStatus:Permanent full‑time, 37.5 hours per week (evening hours and weekends may be required; active vacancy)Salary:$84,665.84 – $99,606.86 annually (based on qualifications)Location:60 WestDrive, Brampton (hybrid workplace; on‑site and/or community presence required)ResponsibilitiesManage day‑to‑day operations and leadership of RAAM clinical staff to deliver support and services to clients and families.Work with the Director to set program goals using a Balanced Scorecard of priorities and targets, and deliver on priorities in consultation with the team, community partners, and other CMHA services.Use clinical judgment and expertise to navigate clinical matters and ensure optimal client care and provider experience by supporting staff in prioritizing client issues and tasks as needed.Advance clinical and administrative quality of RAAM by tracking service quality indicators and targets.Provide direct clinical supervision to staff, observe staff with clients, conduct regular audits, supervision, and support professional development.Manage planning and monitoring of staff schedules,



and workloads to ensure adequate coverage to meet operational requirements across all sites.Coordinate agenda for weekly clinical meetings, including planning, chairing, and following up with actions as appropriate.Support team members in case conferences, including planning, chairing, and following up with actions as necessary.Respond to client complaints and consult with the Director on the resolution of issues.Ensure that clinical records and program data are maintained in accordance with the standards of CMHA PeelDufferin and funders.Escalate staff and clinical issues to the Director, as appropriate.In collaboration with the RAAM administrator, support harm‑reduction supplies.Promote RAAM services with community partners and within marginalized populations, including those experiencing homelessness, mental health concerns, and addictions.Support the development of operational budgets, including financial and human‑resource requirements; monitor assigned budgets and expenditures in accordance with organizational financial policies.Manage recruitment, orientation, coaching, mentoring, performance management, learning and development for staff and students.QualificationsBachelor’s degree in Nursing, Psychology, Social Work,



or a related field (Master’s degree is an asset).Registration with a Professional College.Minimum of 5 years of clinical experience within the community mental health & addictions field.Minimum of 3 years of formal or informal leadership experience, including supervising a multidisciplinary team, program development and day‑to‑day operations.Knowledge of mental health legislation, serious mental illness, concurrent disorders and/or dual diagnosis, and recovery‑based philosophy and practices.Additional certifications in addictions, trauma‑informed care, and crisis intervention are advantageous.Strong understanding of substance use and harm‑reduction philosophy.Knowledge of local resources and programmes within the community to support clients with addiction.Evidence‑informed treatment modalities knowledge.Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality; willingness to continually improve cultural competence.Openness to operate from an anti‑racist, anti‑oppressive, 2SLGBTQ+ affirming and intersectional framework.Willingness to learn and apply practical understanding of diversity elements such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration status, family status, etc.Fluency in a second language, including ASL (American Sign Language), is considered an asset.Valid Canadian driver’s license and access to an insured automobile in good repair.A satisfactory VulnerableSector Screening (Police Check) report.EEO StatementCMHA PeelDufferin is committed to equal opportunity and diversity in the workplace.#J-18808-Ljbffr

📌 Program Manager (Brampton) - C$84,665.8 - C$99,606.9 A Year (Winnipeg)
🏢 CMHA PeelDufferin
📍 Winnipeg