Deliver exceptional customer experiences with JLL as a Guest Services Representative in Vaughan, ON. This in office role focuses on proactive engagement and building strong relationships with shoppers and retailers.
Join JLL, a global leader in real estate, as a dynamic Guest Services Representative. Your role involves maintaining thorough knowledge of the shopping centre's offerings and promoting memorable customer interactions. You will proactively assist customers, answer inquiries, and ensure a qualified service experience.
Key Responsibilities:
• Maintain knowledge of services and promotions at the shopping centre
• Proactively assist shoppers with directions and inquiries
• Promote and sell shopping centre gift cards




• Develop strong relationships with retailers
• Participate in special projects and assign tasks
Requirements:
• High school education required
• Previous customer service experience preferred
• Robust communication and conflict resolution skills
• Friendly and proactive approach to customer service
• Ability to multi-task in a fast-paced environment
Effectively engage shoppers and enhance customer satisfaction as you thrive in this representative role with JLL.
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📌 Guest Services Representative At Jll Vaughan (Canada)
🏢 Jones Lang LaSalle
📍 Canada