Join Health Shared Services as an Intermediate IT Analyst I, specializing in application support for PeopleSoft and Taleo. Enjoy a flexible hybrid work arrangement in Alberta.

This role focuses on providing crucial technical support while managing user permissions and incident resolutions. You will collaborate with internal teams and serve as a liaison with HR services while leveraging your problem-solving skills to enhance technology solutions that align with business strategies. Your contributions directly impact service quality and operational efficiency.

Key Responsibilities:



• Troubleshoot and manage IT tickets using ServiceNow • Collaborate with HR Shared Services and development teams • Enhance user permissions for PeopleSoft and recruitment systems • Conduct reporting and maintain documents using Power-BI • Lead self with minimal direction, adapting to changes

Requirements: • Completion of Computer Science diploma or equivalent • 1+ years of experience in IT support roles • Knowledge of Active Directory-related issues • Robust interpersonal skills and customer service focus • Familiarity with SDLC and ITIL methodologies

Deliver valuable IT support while advancing your career with Health Shared Services in Alberta. #J-18808-Ljbffr

📌 Intermediate IT Analyst in Alberta (Winnipeg)
🏢 Alberta Health Services
📍 Winnipeg