Company Name: Freddy’s Frozen Custard & Steak Burgers

Position: HotLine Team Members

Location of job: Okotoks, AB

Job summary: On the HotLine, you learn the art of handcrafting the Freddy’s steakburger. You are a member of the highly talented team that ensures each tasty menu offering is cooked to perfection. As you showcase your skills in the Freddy’s cooked‑to‑order kitchen, you see to it that quality, accuracy, and timeliness are part of every Guest’s visit.

HotLine Team Members work together as a team in the proper preparation and delivery of food items, while upholding the Freddy’s standards of Hospitality, Quality, and Cleanliness.

Hotline Team Member Positions:

- Grill
- Fryers
- Make / Bagging

Key Responsibilities:

Technical Skills

Opening HotLine:

- Thoroughly and expediently set‑up HotLine for operation.
- Properly assemble and power on equipment.
- Prepare/stock/label all product to spec.
- Proper handling of food items.
- Follow proper washing, sanitation, and safety procedures.
- Knowledgeable of all ingredients, product specifications, cooking processes, and storage procedures.
- Understands Sense of Urgency and Time Standards.





Closing HotLine:

- Thoroughly break down line, proper closing procedures.
- Disassemble and clean equipment, dishes, utensils, and HotLine stations.
- Proper storage of product.

Hospitality

- Take the initiative to make sure the Guest is happy.
- Work together as a team and have fun. A happy team makes for happy Guests.
- Treat Guests with the highest level of respect.
- Communicate with Guests in an energetic, friendly, and cheerful manner.
- HOSPITALITY, HOSPITALITY, HOSPITALITY!

Qualifications:

- Reliable and punctual
- Able to work in a fast‑paced environment
- Strong communication and teamwork
- Evening and weekend availability is an asset
- No experience required — we train all positions

What we (company) offer:

- Flexible scheduling
- Rapid, supportive training
- Growth opportunities
- A positive, team‑driven work environment
- Consistent hours

Hours:

Monday to Friday Evenings/Weekends Shift Flexible

Permanent Full-time Permanent Part-time Seasonal Casual

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📌 HotLine Team Members (Okotoks)
🏢 McBride Career Group
📍 Okotoks