Explore an engaging opportunity with Prollenium Medical Technologies as a Bilingual Customer Service Representative in Richmond Hill. This hybrid position specializes in exceptional English and French support to cater to our diverse clientele.
As a vital team member at Prollenium, you will facilitate customer inquiries, process orders, and maintain accurate records while liaising with various internal departments. The ideal candidate will have a solid background in a regulated setting, ensuring qualified communication and problem-solving skills in both languages.
Key Responsibilities:
• Offer bilingual customer service via phone and email
• Accurately handle orders, payments, and refunds
• Respond to product-related inquiries from customers




• Establish new accounts and verify necessary details
• Record customer information in company systems
Requirements:
• 2–3 years of relevant customer service experience
• Fluency in both English and French required
• High School Diploma; College education is a plus
• Comfortable with Microsoft Office and CRM software
• Strong organizational skills with attention to detail
Support Prollenium's commitment to customer care and innovation through this agile hybrid role!
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📌 Hybrid Bilingual Customer Service Prollenium Richmond Hill
🏢 Prollenium Medical Technologies
📍 Richmond Hill