Responsibilities
Greet, assist and thank customers in a friendly manner, over the phone and in person.
Answer fishing and hunting related questions and provide qualified advice related to product information, technical features and methods of operation.
Recommend related products to customers so they leave with everything they need.
Direct customers to where to find information on the laws, regulations and safety guidelines of fishing and hunting in the area.
Remain a product expert through continuously learning about recent products, new trends, emerging technologies.
Ensure that retail tasks are executed efficiently (e.g., stocking, labels, facing, clean area etc.).
Perform hole checks to ensure inventory accuracy.
Network and maintain relationships with vendors and local community fishing and hunting organizations.
Ensure compliance with Health and Safety regulations.

Requirements / Skills




Robust knowledge and expertise in fishing (rods, reels, fishing equipment, etc.) and hunting (hunting apparel, ammunition, firearms, hunting equipment, etc.).
Possession and Acquisition License (PAL) is required
Knowledge of fishing and hunting regulations
Solid work ethic
Approachable and highly customer-oriented
Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
Experience in a customer service role and/or experience with a Canadian Tire Store (asset)
Experience as a fishing/hunting guide (asset)
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