05 Sep
|
Dealermine
|
Varennes
05 Sep
Dealermine
Varennes
Become a key point of contact as a Remote Appointment Coordinator, emphasizing customer relationships and service excellence. This role requires a minimum of one year of customer service experience to ensure high-quality interactions.As a Remote Appointment Coordinator, you will connect with customers for scheduling services at the dealership. Your responsibilities include managing inbound and outbound calls, responding to customer inquiries, and ensuring a satisfying service experience.
You will need to maintain positive rapport while efficiently handling appointments and vehicle maintenance discussions.Key Responsibilities:- Schedule and manage incoming customer service calls- Conduct outbound calls for service recommendations and confirmations- Listen and respond empathetically to customer inquiries- Gather detailed information to propose effective solutions- Ensure customer satisfaction post-service visitsRequirements:- Minimum 1 year of customer service experience- High school diploma or equivalent- Strong verbal and written communication skills- Ability to multi-task using computer applications- Detail-oriented and qualified mindsetLeverage your customer service skills to enhance experiences for dealership clients while working from home.#J-18808-Ljbffr
📌 Remote Appointment Coordinator Role - Remote (Varennes)
🏢 Dealermine
📍 Varennes