Elevate customer experience and drive sales as a Sales Manager at Michaels in Kingston, ON. Lead a energetic team to achieve sales KPIs while ensuring top-tier service and operational standards.
In this leadership role, you will manage store operations, coach team members, and enforce the company's policies. With over three years of retail leadership experience required, this position focuses on driving excellent customer service and optimizing sales processes in line with brand standards.
Key Responsibilities:
• Assist Store Manager with SOP adherence and compliance
• Coach best-in-class Customer Experience and selling behaviors
• Provide Manager-on-Duty coverage for floor leadership
• Oversee execution of Company policies and standards
• Drive sales operations in the Knit & Sew Shop
Requirements:
• Minimum 3+ years retail leadership experience
• Ability to stand and move throughout the store
• Capacity to lift 25-50 pounds when needed
• Flexibility to work nights, weekends, and early mornings
• Strong coaching and customer engagement skills
Join Michaels to lead an inspiring team and enhance customer satisfaction.
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📌 Sales Manager at Michaels in Kingston
🏢 Michaels Stores
📍 Kingston