Staff accommodation available

Canmore Downtown Hostel is a vibrant and up-to-date accommodation nestled in the heart of a beautiful destination, surrounded by stunning scenery and a lively community. Located within The Shops of Canmore, we offer a welcoming environment for travelers and locals alike, featuring dormitories and private rooms to suit all needs. Our hostel is renowned for its friendly atmosphere and diverse international guests.

Job Summary

We are seeking an energetic and detail-oriented Front Desk Agent to join our agile team! In this role, you will be the first point of contact for guests, providing exceptional customer service while managing daily front desk operations. Your enthusiasm and organizational skills will ensure smooth check-ins, efficient administrative support, and a welcoming setting that keeps our guests coming back.





Duties
Greet guests warmly upon arrival and assist with check-in and check-out procedures
Pick up the phone to answer inquiries, make reservations, and provide information
Manage guest requests promptly, ensuring a positive experience throughout their stay
Maintain accurate records through data entry, filing, and updating guest information using computer systems such as Microsoft Office and Google Workspace
Support administrative tasks including proofreading documents, organizing files, and managing correspondence
Ensure the front desk area remains tidy, organized, and welcoming at all times
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📌 Front Desk Agent Canmore
🏢 Canadian Rocky Mountain Resorts
📍 Canmore