Job Introduction

Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team. If you’re energetic, customer-focused, and thrive in rapid-paced settings, this is your chance to make a real impact.

You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 3 Days.

What You’ll Do
Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew
Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods
Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised
Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere




Adapt quickly to changing priorities and busy trading times with a can-do attitude

What We’re Looking For

You’ll be excellent in this role if you have:
Previous experience in a fast-paced retail or customer-facing role
Excellent communication skills and a friendly, approachable style
Confidence working under pressure while maintaining excellent service standards
Flexibility to work a variety of shifts, including weekends and busy trading days

Why Work with Whittard?

Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.

You’ll Also Enjoy
Up to 50% store discount - discover your recent favourites
Monthly product allowance - a little perk with every pay cheque
Wellbeing support and family-friendly policies
Opportunities to learn, develop, and connect with our wider Whittard community
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📌 Sales Advisor Cambridge
🏢 Whittard of Chelsea
📍 Cambridge