Enhance your customer service skills as a Customer Service Desk Associate with Walmart in Val-D'Or, QC. This role involves supporting customers with refunds, exchanges, and inquiries every day.
At Walmart, you will assist customers by processing returns and providing accurate answers to questions in a friendly manner. Your role also includes maintaining accurate sales tax records and monitoring merchandise handling procedures. The capacity to manage a busy workload while ensuring service quality is essential.
Key Responsibilities:
• Process refunds and exchanges following company procedures
• Assist customers at the service desk with various inquiries
• Maintain accurate sales tax-exempt records
• Send damaged merchandise to Claims for processing




• Ensure scanned items are correctly priced before restocking
Requirements:
• Flexibility to work various shifts including evenings and weekends
• Ability to handle physical tasks and lifting up to 50 lbs
• Solid attention to detail in all customer interactions
• Experience in high-volume environments preferred
• Capability to thrive under pressure while maintaining focus
Become a pivotal part of Walmart's team and deliver exceptional customer service in Val-D'Or.
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📌 Customer Service Desk Associate at Walmart (Quebec City)
🏢 Walmart Canada
📍 Quebec City