The Client Specialist at BBD provides service and support for internal and external clients, processing transactions related to full-cycle group benefits administration.ResponsibilitiesSupport the Achievement of Customer Success Outcomes.Process all transactions related to the full cycle of group benefit administration.Anticipate, recommend solutions, and make decisions based on the needs of the client.Ensure prompt response (24-48 hours) to client inquiries.Maintain complete and accurate documentation of plan member changes.Strive for continuous process improvement.Adapt and support changing needs of the Customer Success team.Understand all of BBD’s internal and client-facing technology.Support and promote the use of BBD’s technologies for all clients.Research, investigate, and provide client-focused solutions.QualificationsOne to two years of related work experience in an industry or qualified office setting.Knowledge of the current insurance marketplace (an asset).Exceptional written and verbal communication skills.Ability to work independently and in group setting,



handling multiple tasks.Capability to perform well in a deadline-driven environment with cyclical work and frequent interruptions.Strong decision-making and problem-solving skills.Computer proficiency in MS Office: Word, Excel, and databases.A positive attitude, strong team player, and customer-focused mindset.BenefitsLearn by working alongside experts.Extended health care and dental benefits.A retirement savings plan with company contributions.A suite of Health & Wellness offerings including mental health programs and support for you and your family.Assistance for the completion of industry designations.Competitive compensation.The base salary range for this position is $45,000-$55,000 per annum, competitive and commensurate with experience.Benefits by Design (BBD), a division of People Corporation, values an inclusive and accessible environment. If you require an accommodation or an alternative format, please reach out to [email protected].#J-18808-Ljbffr

📌 Client Specialist - $45,000 - $55,000 A Year (Winnipeg)
🏢 Benefits by Design
📍 Winnipeg