The Edmonton Federation of Community Leagues (EFCL) is a not-for-profit organization that supports the city’s 163 Community Leagues. Our mission is to engage, develop and connect Edmonton Community Leagues as they build healthy neighbourhoods.

Position Summary

The Administrative Assistant assists the public with general inquiries and membership sales. They provide administrative support to ensure an effective and effective work workplace. This position also maintains the EFCL’s equipment rental program. The Administrative Assistant also provides administrative support to staff members. The Administrative Assistant works within the guidelines, policies and mission of the organization, and will be accountable and responsible for specific projects as assigned. This is a part-time position, three days per week, typically Monday, Wednesday and Friday from 830 to 430.

Duties and responsibilities

Reception
Answer phones, respond to emails, and support League members and the general public
Record and report calls and trends
Provide excellent customer service to League members and the public

Administration
Maintain administration filing system
Provide administrative support to EFCL staff




Other administration duties as required

Membership
Provide support to the public on membership purchases
Reconcile monthly membership dues
Manage the membership supply ordering process
Act as a liaison with partner organizations who sell memberships

Operations Support
Manage EFCL mail outs and pickups
Maintain the list of up-to-date Community League executives/Board members
Administrative and logistical support for EFCL general, board and district meetings

Equipment Rental
Plan, organize and coordinate the equipment rental program
Manage the administrative portal for the equipment rental program

Experience and Qualifications
A minimum of two years of experience working in office administration, customer service, and rental or sales roles
Excellent organizational skills
Robust oral and written communications skills
Proficiency with Google Suite
Experience with data entry and data management
Experience working with Community Leagues

Tagged as: Community and Economic Development
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📌 Administrative Assistant Edmonton
🏢 Edmonton Chamber of Voluntary Organizations
📍 Edmonton