05 Sep
|
OpenRoad Auto Group
|
Surrey
05 Sep
OpenRoad Auto Group
Surrey
Become a key player in customer satisfaction as a Service Advisor at OpenRoad Toyota Peace Arch. This full time role is pivotal for handling customer service inquiries and processing repair orders.
In this position, you will be responsible for managing customer interactions efficiently while documenting vehicle concerns and repair requests. Your proactive approach will help in scheduling timely service repairs and communicating effectively with customers about their vehicle status. Your expertise will directly impact customer experiences, contributing to the dealership’s success.
Key Responsibilities:
• Address customer inquiries and document concerns
• Ensure all repair paperwork is accurately filled
• Schedule services and monitor repair progress
• Deliver explicit communications regarding repairs
• Identify opportunities for additional vehicle services
Requirements:
• Valid driver’s license with a clean record
• Knowledge of automotive equipment and repairs
• Excellent listening and communication skills
• Mandarin language ability is an asset
• Robust customer service orientation
Bring your customer service skills to OpenRoad Toyota and drive satisfaction.
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📌 Customer Focused Service Advisor Position Surrey
🏢 OpenRoad Auto Group
📍 Surrey