Become a pivotal Customer Service Representative in the Supply Chain sector with Mars. Manage orders, foster customer relationships, and work in a hybrid environment while contributing to performance KPIs.
Mars is looking for a dedicated Customer Service Representative skilled in order management and customer engagement. This role requires a post-secondary education or equivalent experience in Supply Chain and involves providing timely order management and fostering strong customer relationships. You will collaborate with internal teams to tackle inventory challenges, enhance order efficiency, and drive continuous improvement initiatives.
Key Responsibilities:
• Manage customer orders promptly and accurately
• Collaborate with sales partners to optimize order processes




• Resolve inventory and product execution issues
• Develop strong customer insights from surveys
• Identify and implement KPI improvement strategies
Requirements:
• Graduate or equivalent experience in Supply Chain
• Minimum 1-3 years in Order Management
• Bilingual in English/French preferred
• Proficient in Advanced Excel and SAP
• Robust technical aptitude and communication skills
Leverage your expertise in order management and foster customer relationships while working with Mars in Bolton.
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📌 Customer Service Representative in Supply Chain (Toronto)
🏢 Mars, Incorporated and its Affiliates
📍 Toronto