Enhance homeowner satisfaction as a Customer Care Coordinator at Brookfield Residential in Edmonton. This role focuses on service administration and customer inquiries from closing through post-possession support.

The Customer Care Coordinator will serve as a pivotal contact for all homeowner service-related inquiries, reporting directly to the Customer Care Manager. You will manage daily site activities, including tracking service tickets and ensuring timely follow-ups. Robust organizational, communication, and computer skills are essential for handling a variety of responsibilities within the service teams.

Key Responsibilities:



• Manage incoming customer service inquiries efficiently • Create and track Customer Service Work Orders • Prioritize workload and ensure timely follow-ups • Facilitate communication among customers and service teams • Review customer feedback and resolve service issues

Requirements: • 3 years in a service administrative role • Strong verbal and written communication skills • Customer service orientation is crucial • Proficient computer skills are required • Construction knowledge is a plus

Become part of Brookfield Residential and contribute to exceptional homeowner experiences in an impactful role. #J-18808-Ljbffr

📌 Customer Care Coordinator at Brookfield Residential (Winnipeg)
🏢 Brookfield Residential
📍 Winnipeg