OverviewWe are seeking an experienced Quadient Technical Lead to lead the design, development, and implementation of enterprise Customer Communication Management (CCM) solutions using the Quadient Inspire platform. The ideal candidate will possess strong hands‑on development expertise, technical leadership capabilities, and a proven track record of delivering document composition and omnichannel customer communication solutions.Key ResponsibilitiesLead the design, development, implementation, and deployment of Quadient Inspire solutionsProvide technical leadership, guidance, and mentorship to development teamsAnalyze business requirements and translate them into scalable, maintainable technical solutionsDesign and develop document templates, workflows, and automated document generation processesIntegrate Quadient Inspire with enterprise applications using REST APIs, SOAP web services, and middleware platformsCollaborate with business analysts, solution architects, QA teams, and stakeholders throughout the project lifecycleConduct code reviews, enforce development standards, and ensure adherence to best practicesTroubleshoot and resolve production issues related to Quadient applications and document processingOptimize document generation performance, scalability, and system reliabilityParticipate in Agile ceremonies, including sprint planning, daily stand‑ups, reviews, and retrospectivesPrepare and maintain technical documentation, solution design documents, and deployment guidesRequired QualificationsBachelor's degree in Computer Science, Information Technology,



or a related field9–12+ years of overall IT experience5+ years of hands‑on experience with Quadient Inspire (formerly GMC Inspire)Solid experience in document composition, Customer Communication Management (CCM), and template developmentDynamic CommunicationExperience integrating Quadient Inspire with REST/SOAP APIs and enterprise systemsExperience working with SQL and relational databasesProficiency with version control systems such as GitExperience with CI/CD pipelines and deployment processesStrong analytical, troubleshooting, and problem‑solving skillsExcellent communication, collaboration, and stakeholder management abilitiesPreferred QualificationsExperience in Banking, Financial Services, or Insurance (BFSI) domainsExposure to cloud platforms such as Azure or AWSKnowledge of DevOps practices and automation toolsExperience with document migration and modernization projectsQuadient Inspire Certification (highly preferred)Experience working in Agile/Scrum environmentsTechnical SkillsCustomer Communication Management (CCM)Document Composition and Template DevelopmentXML, XSLT, JavaScriptHTML, CSSREST APIs and SOAP Web ServicesSQL and Relational DatabasesGitNice to HaveBanking, Financial Services, or Insurance domain experienceCloud deployment and migration experiencePerformance tuning and optimization expertiseKnowledge of document archival and output management solutionsSoft SkillsStrong leadership and team mentoring abilitiesExcellent verbal and written communication skillsStrong presentation and stakeholder management capabilitiesAbility to manage multiple priorities in a fast‑paced environmentStrong analytical thinking and problem‑solving skillsCollaborative mindset with a focus on delivering high‑quality solutions#J-18808-Ljbffr

📌 Quadient Technical Lead / Toronto, On (Hybrid) - Contract
🏢 AceStack
📍 Toronto