Elevate customer satisfaction at Teldio as a Technical Support Specialist in Ottawa. Support, troubleshoot, and maintain our comprehensive security solutions for an impactful customer experience.As a hands-on Technical Support Specialist, you will engage directly with clients and partners to ensure successful deployments of Teldio's cutting-edge hardware and software systems. This role demands excellent skills in troubleshooting networks, I/O systems, and physical security technologies like VMS and access control.



You will work independently and collaboratively to deliver exceptional support and resolve technical challenges.Key Responsibilities:- Guide partners through technical installs and upgrades- Troubleshoot hardware and software issues effectively- Document and resolve technical problems promptly- Collaborate with engineering to track product bugs- Write knowledge base articles for future referenceRequirements:- 2+ years in technical support or systems integration- Proficient in networking and Linux environments- Strong diagnostic skills in I/O and systems integration- Excellent communication for technical and non-technical users- Self-motivated and organized across multiple prioritiesUtilize your technical expertise and customer service skills to enhance client satisfaction at Teldio.#J-18808-Ljbffr

📌 Join Sectigo As A Technical Support Expert (Boucherville)
🏢 Corfix
📍 Boucherville