FNZ seeks a Production Support Technical Specialist to provide leadership in technical expertise and issue management. This role requires strong analytical skills and customer interactions in a agile environment.

Join FNZ's Production Support Team to engage directly with clients, resolving critical issues while influencing platform configurations. This key role demands a solid understanding of asset management trends, regulatory compliance, and effective communication strategies. You will also guide junior team members and participate in customer training programs.

Key Responsibilities:



• Provide leadership and support for assigned FNZ clients • Resolve critical incidents and manage escalations effectively • Document customer-specific requirements and ensure solutions are delivered • Facilitate comprehensive training programs for FNZ customers • Offer guidance on regulatory compliance for platform delivery

Requirements: • 5+ years in financial services or wealth management • Strong background in asset management and market trends • Excellent organizational and time management skills • Ability to communicate complex concepts clearly • Independent working style with initiative focus

Motivate your career by delivering exceptional support and leadership within FNZ's innovative Production Support team. #J-18808-Ljbffr

📌 Technical Specialist in Production Support (Winnipeg)
🏢 FNZ Group
📍 Winnipeg