Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most agile IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work! Are you a people-first IT leader who knows how to turn great teams into great client outcomes? Do you thrive at the intersection of people leadership, client relationships, service excellence, and business performance? We are looking for a dynamic and results-driven Manager, Client Success for our Calgary branch! This is more than a service delivery role. You'll have meaningful ownership of a portfolio of clients, the people who support them, and the business results that come with it. You'll lead teams, strengthen executive and operational client relationships, drive service excellence, manage financial performance, and help identify opportunities to grow and deepen our partnerships.



Success in this role means creating an environment whereour people grow, our clients succeed, and our business performs. A Day in the Life: Lead and develop great people. Build a high-performing team through coaching, mentorship, clear expectations, accountability, and meaningful career development. Own the client experience. Take accountability for the successful delivery of services and projects across your portfolio, ensuring commitments, Service Level Agreements, and expectations are consistently met — and looking for opportunities to exceed them. Build trusted client relationships. Develop strong relationships with key stakeholders, becoming a trusted advisor who understands their business, anticipates your needs, and helps them achieve better outcomes through technology. Run the business. Own the financial performance of your portfolio, including forecasting, budgeting, resource planning, capacity management, and profitability. Drive operational excellence. Monitor service performance, delivery quality, capacity, risks, and client sentiment, taking proactive action before issues become problems. Take ownership of major incidents and escalations, bringing the right people together, maintaining clear communication, driving resolution, and ensuring lessons learned translate into meaningful improvement. Create opportunities for growth. Partner with

📌 Client Success, Manager (Calgary)
🏢 Long View Systems
📍 Calgary