Elevate member experience at DUCA as a full time Member Service Representative in Brampton. Help individuals manage their finances through personalized service and proactive engagement.

In your role at DUCA, you will interact with members daily, ensuring they feel welcomed and valued. Your responsibilities will include handling transactions and offering advice on services that meet their financial needs. This position is ideal for candidates who excel in a quick-paced environment and are passionate about customer service.

Key Responsibilities:
Provide outstanding member service both in-person and over the phone
Educate members about DUCA’s services and solutions
Conduct follow-up calls to enhance member satisfaction
Process requests for various banking transactions
Spot and address members’ financial needs proactively

Requirements:
High School Diploma; relevant degree is a plus
Experience in customer service, preferably in banking
Familiarity with cash handling processes
Excellent verbal and written communication skills
Solid organizational abilities and attention to detail

Bring your passion for member service to DUCA and make a real difference in Brampton.
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📌 Duca Member Service Representative Position Brampton
🏢 Duca
📍 Brampton