Overview

Languages

English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Staff accommodation available
Hotel, motel, resort

Responsibilities

Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages




Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Record and balance daily transactions

Experience and specialization

Computer and technology knowledge
MS Windows

Additional information

Security and safety
Criminal record check

Transportation/travel information
Public transportation is not available

Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Work under pressure

Personal suitability
Client focus
Dependability
Effective interpersonal skills
Flexibility
Judgement
Organized
Reliability
Team player

Benefits

Health perks
Dental plan
Disability perks
Health care plan
Vision care benefits

Financial benefits
Group insurance benefits
Life insurance

Other benefits
Other benefits
Wellness program

📌 Hotel Night Auditor Vernon
🏢 Sparkling Hill Resort
📍 Vernon